Ss18 Privacy Policy — Your Data Protection

This Privacy Policy clearly explains how ss18 collects, uses, stores, and protects the personal information of Malaysian users on our platform. By using ss18 services, you agree to this policy.

Effective Date: 1 January 2026. Updated from time to time.

◆ Your Data Is Not Sold to Third Parties ◆ SSL Encryption for All Transactions ◆ Right of Access & Data Erasure ◆ MYR Deposits Processed Securely ◆ Cookie Settings Can Be Controlled ◆ Account Information Protected ◆ Contact Us for Privacy Enquiries ◆ Your Data Is Not Sold to Third Parties ◆ SSL Encryption for All Transactions ◆ Right of Access & Data Erasure ◆ MYR Deposits Processed Securely ◆ Cookie Settings Can Be Controlled ◆ Account Information Protected ◆ Contact Us for Privacy Enquiries

1. Information We Collect from You

Personal Account Information

During registration, ss18 collects information you provide directly, including your full name, phone number, email address, and Malaysian bank account details required for processing deposits and withdrawals in MYR (RM). This information is used to verify your identity and keep your account secure.

Device & Browser Information

The ss18 system automatically records technical information when you access the platform, including device type, operating system, smartphone model, browser type, IP address, time zone, and screen resolution. This information is used to optimise the user experience and detect unauthorised access attempts.

Payment Information

Financial transaction details — including deposit records, withdrawal records, transaction reference numbers, and the bank used — are retained for compliance, internal audit, and dispute resolution purposes. ss18 does not directly store your credit card numbers or online banking passwords within our systems.

Platform Usage Data

Ss18 records your in-platform activity history, including games played, bets placed, session duration, game outcomes, and interactions with the support team. This data is used to improve the platform, detect unusual betting patterns, and deliver a more relevant experience for Malaysian users.

2. How Your Data Is Used

Ss18 uses the information collected solely for legitimate purposes that are disclosed to users. The primary purposes for which your data is used are as follows:

Account verification and security — ensuring only the legitimate account holder can access the account and make transactions;
Financial transaction processing — enabling RM deposits and withdrawals to be processed accurately and securely;
Platform service delivery — running games, updating account balances, and maintaining betting records;
Customer support — enabling our team to assist you effectively with any enquiries or technical issues;
Legal compliance — meeting the reporting and compliance requirements mandated by relevant authorities;
Platform improvements — analysing usage patterns to improve the interface and overall experience for Malaysian users.

Ss18 does not use your data for third-party marketing purposes without your explicit consent.

3. Cookies & Tracking Technologies

Ss18 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored on your device when you visit our website.

Ss18 uses three types of cookies:

Session cookies — stored temporarily during your active session and deleted when you close your browser. These cookies are essential for login functionality and account security;
Preference cookies — saving your preferences such as language and display format to ensure a smoother experience on your next visit;
Analytics cookies — collects anonymised data on how users interact with the platform to help us identify areas for improvement.

You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the login functionality and your overall experience on the ss18 platform.

Secure deposit process at ss18 with user data protection from Terengganu

4. Data Security & Storage

Technical Security Measures

Ss18 employs multiple layers of technical security to protect user data from unauthorised access, disclosure, or modification. These include SSL encryption for all communications between your device and our servers, password storage in encrypted format using industry-standard methods, and continuous monitoring for suspicious account activity.

Data Retention Period

Active account information is retained for as long as your account remains active on the ss18 platform. Financial transaction records in RM are kept for the minimum period required for audit and compliance purposes. Once an account is closed, personal data will be deleted or anonymised within a reasonable timeframe, unless further retention is required by law or legitimate investigative needs.

Sharing Information with Third Parties

Ss18 does not sell, rent, or trade users' personal information to any third party for marketing purposes. Data sharing only occurs in limited and legitimate circumstances: payment processors required to complete your RM deposit and withdrawal transactions, technical service providers that help operate the platform infrastructure, and relevant authorities when required under Malaysian law. All third parties that receive ss18 user data are bound by strict confidentiality agreements.

5. Your Rights as an ss18 User

As an ss18 platform user, you have the following rights regarding your personal data:

Right of Access — you have the right to request a copy of the personal information we hold about you. This request can be made by emailing our support team;
Right to Rectification — if you find any information in your account to be inaccurate or outdated, you can update it through your account settings or by contacting our support team;
Right to Erasure — you may request the deletion of your account and personal data, subject to applicable legal retention requirements. Such requests will be processed within a reasonable timeframe;
Right to Object — you have the right to object to the processing of your data for specific purposes and may withdraw your consent at any time by notifying us through our available support channels.

Policy Changes and How to Contact Us

Ss18 reserves the right to update this Privacy Policy from time to time. Significant changes will be communicated to users via in-platform notifications or registered email. Your continued use of the platform after changes are published constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests relating to your data privacy at ss18, please reach out to our team at [email protected]. You may also refer to our FAQ for answers to common privacy questions.

Questions About Your Data?

Contact the ss18 team via email at [email protected] or check our FAQ page for more information. Register an account to start using the platform in Bahasa Melayu.

FAQ Register Account Log In